Open
Ask how they start a cold conversation and get to the reason for the call.
Hear an appointment setter book the next step before a live role-play.
Appointment setting is a spoken job. Hirekal asks every candidate to open, handle an objection, and book a next step on video, so the live role-play is not the first time you hear them.
You cannot read a pitch off a CV.
The useful sample is the candidate talking: pace, clarity, and whether they actually ask for the meeting. See all use cases.
- A resume that never shows the opener
- Live role-plays spent on people who have not been heard yet
- Each interviewer inventing a different objection
- No recording of how the candidate asks for the next step
Three beats worth recording.
Keep the prompts identical for the role. A longer set is published as sales representative questions.
Objection
Give every candidate the same pushback, such as “send me an email,” and ask them to respond.
Book the next step
Ask them to close the recording by putting a meeting on the calendar, not by describing the product.
Listen once. Role-play the people who should get the slot.
Candidates record in the browser. They do not create an account.
Write the opener and objection
Candidates record the conversation
The team listens together
Read the transcript beside the video
Role-play the shortlist
Every setter faces the same objection.
If one interviewer uses a price objection and another uses a brush-off, you are not comparing the same skill. Hirekal keeps the questions fixed for that job.
Speech scores sit next to the recording. They are not a sales score.
After the video is transcribed, Hirekal can show communication, speech clarity, and fluency from the audio. Your team still watches the answer and decides who gets a live role-play.
Review the pitch with the people who will coach it.
Recruiters and hiring managers can watch the same responses and leave notes. Collaboration, transcripts, and speech scores are the review tools. Thank you page sets the message after submit, or a redirect to your own URL. Other workflows: BPO and call-centre hiring and remote staffing.
Questions about hiring appointment setters.
What to ask on video, what speech scores measure, and how candidates submit.
What should the video ask an appointment setter to do?
Ask them to open a conversation, handle an objection, and book a next step. Use the same prompts for every candidate. A sales question set is published under interview questions.
Can I hear how they speak before a live role-play?
Yes. They record in the browser. Your team watches the answers, and can read a transcript, before you book a live role-play.
Are speech scores a sales score?
No. They measure communication, speech clarity, and fluency from the audio. They do not score closing skill, and they do not make the hiring decision.
Do appointment setters need a Hirekal account?
No. They open the link, check the camera and microphone, record, review, and submit.
Hear the booking before you run the role-play.
Same opener, same objection, same ask for the next step. Then spend live time on the shortlist.